Luxury Hotel Guest Experience Transformation

Reduce phone calls by 80%, increase guest satisfaction by 40%. With WishInn, your guests now send requests directly from their phones instead of calling reception.

Fewer reception calls
Transparent task tracking
VIP consistency and approval flow

Welcome, Malcom Reynolds

Thursday, September 25, 2025 • 10:00 AM

Recent Reservations

View All
Personnel trainer session
Fitness Center
Pending
Airport transfer
Concierge
Confirmed

Recent Requests

View All
Need a security detail for touring the city
09/25/2025
Pending

Traditional Systems vs Modern Luxury

Paper notes and verbal requests get lost in the chaos.

Digital requests flow directly to the right department.

Phone calls create endless interruptions and delays.

Silent notifications ensure instant, focused communication.

Task assignments remain unclear and forgotten.

Every task is tracked, assigned, and completed transparently.

Staff workload becomes unbalanced and inefficient.

Optimize your team's productivity without increasing headcount.

Interactive Demo: Guest vs Employee

Follow the 4-step flow by performing actions on the correct phone.

Guest Phone

📱 Guest App

Step 1 — User submits a request

This enables Employee Step 2.

Step 4 — Guest evaluates the task

Rate service:

Enabled after Employee completes Step 3.

Employee Phone

📱 Employee App

Step 2 — Employee starts the task

Room 1636

New request will appear here...

Enabled after Guest submits Step 1.

Step 3 — Employee completes the task

Room 1636

Started
🔄In Progress
Completed
Enabled after Step 2 is started.

Why WishInn Changes Everything About Hotel Efficiency

From faster assignments to happier guests — the impact is measurable and immediate.

Tasks are assigned faster than ever — no delays, no confusion

Intelligent auto-assignment eliminates bottlenecks and ensures immediate task distribution.

Guests receive quicker service — resulting in higher satisfaction

From request to completion, every step is optimized for speed and reliability.

Staff workload is distributed fairly — less stress, more focus

Smart load balancing prevents burnout and maximizes team productivity.

Management gains full visibility — decisions are now data-driven

Real-time dashboards provide instant insights for better operational decisions.

Intelligent Auto‑Assign Simulation

Smart system predicts and creates follow-up tasks automatically.

Incoming Requests
Auto‑Assign Engine
Idle
Predictive • Load balancing • Max 2 tasks/staff
Staff Online
Sarah
0 pending, 0 done
John
0 pending, 0 done
Emma
0 pending, 0 done

4 Ana Modül ile Kapsamlı Çözüm

Misafir Paneli

Telefon ile kolay istek gönderme, rezervasyon yapma ve takip.

My Reservations (10)

Refresh
Fitness Center
Personnel trainer session
9/25/2025 • 09:00 AM • 2 guests
Pending
Concierge
Airport transfer
9/28/2025 • 06:00 AM • 2 guests
Confirmed

Employee Paneli

Çalışanlar için görev yönetimi, vardiya takibi ve bildirim sistemi.

My Tasks

Refresh
Room 1636
Please make up the room
Elisha Christiansen • 8d ago
Room 1941
Clean the windows
Erling Ebert • 8d ago

Supervisor Paneli

Tablet optimizasyonu ile görev atama, takım yönetimi ve performans takibi.

Pending Requests (23)

Newest First Oldest First
Room 1817
Vegetarian menu request...
Normal
Room 261
Anniversary dinner setup...
Normal
Room 635
Book chef's table...
Urgent
Room 1120
Book chef's table...
Urgent

Admin Paneli

Yönetim paneli ile tüm operasyonları kontrol etme, raporlama ve analiz.

Department Dashboard

Friday, September 19, 2025
3
Active Staff
23
Pending Requests
Auto-Assignment Manager
Configure automatic task assignment

In Action: What a Day Looks Like with WishInn

Guests don't call — they tap.

Guest satisfaction goes up.

Bad reviews never make it online — problems die before checkout.

Response time drops.

Staff works smarter, not harder.

Reception optimizes call traffic — focuses on guest experience.

The team doesn't wait — they receive the request directly.

Everyone knows what to do — nothing is lost.

Operational costs shrink — ROI shows fast.

From guest request to task resolution — here's how every role wins.

Try WishInn. See Results in One Week.

Start with a single department. See the impact in one week. Scale to the entire hotel at your pace. Full training & 24/7 support included.

Pilot Süreci

1
Week 1: Start with a single department
2
Week 2-3: See the impact and scale gradually
3
Week 4+: Scale to entire hotel at your pace
The system works even if no supervisor or receptionist is present. Autonomous guest-to-department flow ensures uninterrupted service.

Sonuçlar & Destek

What You'll See: Faster response times, happier guests, less phone traffic

Full Support Included

Complete staff training
White-glove setup
24/7 technical support
Seamless scaling when ready

Built for Hotels. Designed for People. Powered by Logic.

Key Features That Set WishInn Apart

STARTER

Yeni başlayanlar için
  • 1 Departman (Housekeeping)
  • Temel istek yönetimi
  • Mobil uygulama
  • Email destek
Pilot Başlat

PLUS

Gelişmiş çözüm
  • 2 Departman (Housekeeping + FB)
  • Gelişmiş istek yönetimi
  • Otomatik atama
  • Telefon + Email destek
  • Raporlama
Pilot Başlat

Demo Randevusu Alın

Ücretsiz Demo ve Özel Teklif

WishInn sistemini otelinizde test etmek için demo randevusu alın. Uzman ekibimiz size özel bir sunum hazırlayacak.

Ücretsiz Demo
Özel Teklif
30 Gün Deneme
Profesyonel Kurulum
Demo için uygun olduğunuz en erken tarih
Esnekseniz bu alanı boş bırakabilirsiniz